Advance is a well-respected and well-established charity established in 1998 working to support women to cope and recover from experiences of domestic abuse and supporting women who are at risk of offending or with short term sentences to reduce offending. Advance is rapidly expanding with lots of new, exciting projects and career opportunities. We are currently recruiting for numerous positions which can be found on our website. As an organisation that is constantly evolving, there is a lot of internal progression. Advance values their staff and will endeavor to provide exciting continued professional development, affording the post holder the opportunity to develop their skills and knowledge working with vulnerable people in society.

Advance Domestic Abuse Team delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington and Chelsea. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.

Female* Duty worker

Contract: Permanent  2019

Salary: £24,000 – 26,000 per annum (inc. London Weighting) depending on experience: £24,000 paid for less experience; £25,000 for good experience; £26,000 for significant experience and skills.

Working hours:    35 hours per week according to contract terms

Work Location:  Based at Advance office in Hammersmith

This is an exciting opportunity to get involved in crisis intervention, referrals and assessment processes at Advance. The Duty worker will be the first point of contact for women referred to Advance. The Duty worker work within a dynamic fast paced, crisis intervention, advocacy and support service to ensure empowerment and that the voice of survivors informs every stage of their journey towards improving safety. They will work within a well established and supportive team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women who access the domestic abuse service. Advance works with women aged 13 and over however, this post will focus primarily on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice, civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive and innovative working relationships other service providing’s working with survivors and partner agencies within Angelou Partnership. The post holder will work across the three boroughs under the guidance of the Programme Managers.

Advance is committed to equality and diversity and welcomes applications from all sections of the community. The post will be subject to an enhanced DBS check and is open to women only (*Exempt under the Equality Act 2010 Schedule 9, Part 1).

Benefits include 30 days holiday and a non-contributory pension scheme.

Closing date: 10 am 23rd April 2019                                                Interview date: Week commencing 29th April 2019

Please click the below links to download job descriptions, letter to applicants and application form:

DUTY worker JD & PS

Letter to applicants

Job Application Form

To apply: Download the application form and Job Description from our website at – Completed applications should be emailed to or posted marked ‘Private and Confidential’ to Advance, BSU Recruitment, PO Box 74643, London W6 6JU. OR submit a full CV and supporting statement that addresses the person specification.


This post is open to female applicants only as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, BME backgrounds, the LBT community, and with personal experience of the criminal justice system, as these groups are currently under-represented in our organisation. 


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