If you suspect that someone you know is experiencing domestic abuse please call the National Domestic Violence Helpline on 0808 2000 247 for advice on how to support them.

If they live in Hammersmith & Fulham, Kensington and Chelsea or Westminster, call Advance on 020 8741 7008. Remember: Domestic abuse is not a private matter; it concerns the survivor’s friends, family, wider community and workplace. If someone you know is experiencing abuse, please pick up the phone today.

The domestic abuse survivor may not believe she is being abused and may return to her abuser many times; this is because abusers control and manipulate their victims. A survivor may also fear not being believed. When she does reach out, she may seek informal support- from a relative or friend first. Depending on what response the survivor gets, she may go on to seek formal support from a GP or the police.

If someone discloses to you that they are experiencing domestic abuse, please encourage them to call the National Helpline or if they live in the area we cover, Advance. Reassure them that their call will be confidential and that nobody will force them to leave the perpetrator of abuse or tell them what to do. If you know somebody is preparing to leave a perpetrator of abuse, it is very important to put them in touch the police and organisations like Advance so that they can help keep the survivor safe throughout the process.